Modern Spokane Photographer by Franklin Photography http://www.franklinstudio.net/Blog Unique Spokane Photographer, Wedding photography, senior photographer spokane WA, Sun, 05 Feb 2012 02:32:01 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Runners Soul Spokane WA Read this before you purchase. http://www.franklinstudio.net/Blog/2012/02/runners-soul-spokane-wa-read-this-before-you-purchase/ http://www.franklinstudio.net/Blog/2012/02/runners-soul-spokane-wa-read-this-before-you-purchase/#comments Sun, 05 Feb 2012 02:31:09 +0000 admin http://www.franklinstudio.net/Blog/?p=2958 To me customer service is something that I am passionate about and when I receive bad service I like to share it with my clients, in a hope that you do not make the same mistake I did.  Please take a moment to read the review that I have posted about my experience with the [...]]]> To me customer service is something that I am passionate about and when I receive bad service I like to share it with my clients, in a hope that you do not make the same mistake I did.  Please take a moment to read the review that I have posted about my experience with the Runners Soul in Spokane WA.

I purchased a heart rate monitor for my wife’s birthday and the day before her birthday she came home having purchased the same one form Runners Soul.  I immediately jumped in the car less than an hour later to return the item.  They said it was a sale item and it could not be returned.  I could understand it they had to pay money for processing a debit card, but my wife used cash.  I insisted they call their manager and explain that we had two of the same item and we bought it less than an hour ago.  They did call the manager, the manager insisted that it would be breaking two store policies to give cash back and return an item that was on sale.

The sad thing is that I have always known that Spokane’s Runner Soul charged full retail, but we use to shop with them for their customer service and knowledge.  Three weeks before my wife purchased a pair of running shoes for about $130 based off their recommendation.  After running in them twice, they hurt her feet when she ran.  When we tried to return them, the Runners Soul said you are outside our return policy by three days.  OK shame on us for not getting them back within 14 days.  This is a company that cares more about policy than it’s customers.  I run a business and no customer would ever hear things like “policy says” or “ you will have to come back and talk to my manager”.  I’m sorry Runners Soul has left a bad taste in my mouth and dent in my wallet.  My wish for you is that this review helps inform you on the type of company you are about to spend your money with.

]]> http://www.franklinstudio.net/Blog/2012/02/runners-soul-spokane-wa-read-this-before-you-purchase/feed/ 0 High School Senior Photographer http://www.franklinstudio.net/Blog/2012/01/high-school-senior-photographer/ http://www.franklinstudio.net/Blog/2012/01/high-school-senior-photographer/#comments Sun, 29 Jan 2012 01:32:49 +0000 admin http://www.franklinstudio.net/Blog/?p=2916 Hello world meet Julia!!  Here are a hand full of images from her senior photography session today.  We had a blast photographing these in the new studio with several of our new backdrops from So So Creative.

[...]]]> Hello world meet Julia!!  Here are a hand full of images from her senior photography session today.  We had a blast photographing these in the new studio with several of our new backdrops from So So Creative.

]]> http://www.franklinstudio.net/Blog/2012/01/high-school-senior-photographer/feed/ 0 Engagement Photo session on the Little Spokane River http://www.franklinstudio.net/Blog/2012/01/engagment-photo-session-on-the-little-spokane-river/ http://www.franklinstudio.net/Blog/2012/01/engagment-photo-session-on-the-little-spokane-river/#comments Sun, 22 Jan 2012 22:44:48 +0000 admin http://www.franklinstudio.net/Blog/?p=2815 Today I had the pleasure of spending the morning with Bryce and Ashley taking their engagement photos. They are a fun couple who braved the cold this morning an let me take them down to the Little Spokane River to take their engagement photos. They are getting married this summer on August 11th 2012, at [...]]]> Today I had the pleasure of spending the morning with Bryce and Ashley taking their engagement photos. They are a fun couple who braved the cold this morning an let me take them down to the Little Spokane River to take their engagement photos. They are getting married this summer on August 11th 2012, at a little place called On the Rivers Edge. I am excited to be photographing their wedding day.

 

 

 

 

 

 

 

]]> http://www.franklinstudio.net/Blog/2012/01/engagment-photo-session-on-the-little-spokane-river/feed/ 1 2011 Portrait Photographer of the year. http://www.franklinstudio.net/Blog/2012/01/2011-portrait-photographer-of-the-year/ http://www.franklinstudio.net/Blog/2012/01/2011-portrait-photographer-of-the-year/#comments Fri, 13 Jan 2012 21:01:06 +0000 admin http://www.franklinstudio.net/Blog/?p=2759 I wanted to take a moment to thank all the folks over at Improve Photography.  They just voted Franklin Photography “best portrait Photographer of the year”.  This is a great honor for me and if you would like you can view the live judging of the event by watching this video.

]]> I wanted to take a moment to thank all the folks over at Improve Photography.  They just voted Franklin Photography “best portrait Photographer of the year”.  This is a great honor for me and if you would like you can view the live judging of the event by watching this video.

]]> http://www.franklinstudio.net/Blog/2012/01/2011-portrait-photographer-of-the-year/feed/ 0 Children’s photographer Spokane, WA http://www.franklinstudio.net/Blog/2012/01/childrens-photographer-spokane-wa/ http://www.franklinstudio.net/Blog/2012/01/childrens-photographer-spokane-wa/#comments Sun, 08 Jan 2012 04:47:15 +0000 admin http://www.franklinstudio.net/Blog/?p=2727 Tonight I had a little daddy and daughter time. Lexi made her way down to see what I was doing in the studio and I though she looked so cute with her little curls. Anyway I may be a little bias, but I have the cutest little girl ever. I just had to post a [...]]]> Tonight I had a little daddy and daughter time. Lexi made her way down to see what I was doing in the studio and I though she looked so cute with her little curls. Anyway I may be a little bias, but I have the cutest little girl ever. I just had to post a couple to share with the world.

]]> http://www.franklinstudio.net/Blog/2012/01/childrens-photographer-spokane-wa/feed/ 0 High School Senior photographer Spokane, WA http://www.franklinstudio.net/Blog/2011/12/high-school-senior-photographer-spokane-wa-2/ http://www.franklinstudio.net/Blog/2011/12/high-school-senior-photographer-spokane-wa-2/#comments Sun, 01 Jan 2012 01:43:41 +0000 admin http://www.franklinstudio.net/Blog/?p=2652 High School Senior photographer Spokane, WA Here is a collection of images for the past year of seniors.

[...]]]> High School Senior photographer Spokane, WA Here is a collection of images for the past year of seniors.










]]> http://www.franklinstudio.net/Blog/2011/12/high-school-senior-photographer-spokane-wa-2/feed/ 0 High School Senior photographer Spokane WA http://www.franklinstudio.net/Blog/2011/12/high-school-senior-photographer-spokane-wa/ http://www.franklinstudio.net/Blog/2011/12/high-school-senior-photographer-spokane-wa/#comments Sun, 01 Jan 2012 00:57:38 +0000 admin http://www.franklinstudio.net/Blog/?p=2517 Today I had the pleasure of photographing two senior High School girls. Both girls were full of personality and so fun to photograph.

]]> Today I had the pleasure of photographing two senior High School girls. Both girls were full of personality and so fun to photograph.

]]> http://www.franklinstudio.net/Blog/2011/12/high-school-senior-photographer-spokane-wa/feed/ 0 Spokane Child Photographer http://www.franklinstudio.net/Blog/2011/12/spokane-child-photographer/ http://www.franklinstudio.net/Blog/2011/12/spokane-child-photographer/#comments Fri, 23 Dec 2011 15:08:55 +0000 admin http://www.franklinstudio.net/Blog/?p=2470 I was recently going the last couple of months sessions and decided to grab a few of my faviorate child photography pictures from the last month. I hope you enjoy them.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

]]> http://www.franklinstudio.net/Blog/2011/12/spokane-child-photographer/feed/ 0 Improve Photography http://www.franklinstudio.net/Blog/2011/12/improve-photography/ http://www.franklinstudio.net/Blog/2011/12/improve-photography/#comments Fri, 23 Dec 2011 14:46:54 +0000 admin http://www.franklinstudio.net/Blog/?p=2427 Hello all…  As a photographer I am constantly searching the web to better improve my photography and to improve my business as well.  I came across this artificial at improvephotography.com that really got me thinking about what good photography is for my clients.  Anyway I hope you get a chance to read it.

]]> http://www.franklinstudio.net/Blog/2011/12/improve-photography/feed/ 0 Spokane Child & Family Photographer http://www.franklinstudio.net/Blog/2011/12/spokane-child-family-photographer/ http://www.franklinstudio.net/Blog/2011/12/spokane-child-family-photographer/#comments Fri, 09 Dec 2011 04:30:23 +0000 admin http://www.franklinstudio.net/Blog/?p=2368 Tonight I had the pleasure of photographing one year old Jael and her parents. Jael had big blue eyes and was a serious as can be. She was a pleasure to photograph. I choose to photogograph this little toddler on all white and we dressed her in bold bright colors. I hope you enjoy her [...]]]> Tonight I had the pleasure of photographing one year old Jael and her parents. Jael had big blue eyes and was a serious as can be. She was a pleasure to photograph. I choose to photogograph this little toddler on all white and we dressed her in bold bright colors. I hope you enjoy her pictures!

 

 

 

 

 

]]> http://www.franklinstudio.net/Blog/2011/12/spokane-child-family-photographer/feed/ 0